Ancestry.com Terminates Expert Connect

ancestry.com

[Editor’s Note:  information was just received from Ancestry.com through their Public Relations department about the end of Ancestry’s Expert Connect program. In addition, an announcement was sent out to all Expert Connect providers.]

Over a year ago Ancestry.com created Expert Connect as a way to expand its service offerings and provide additional assistance for members through an elite group of professional genealogists and researchers. Through this service, customers were given the opportunity to hire genealogists to retrieve records, perform research or simply acquire expert advice.

Though this service has been a positive experience, Ancestry.com has decided to focus on other business priorities, so as of March 18, 2011, Expert Connect will no longer be a service that Ancestry.com will offer to its members.

Both experts and members currently involved in Expert Connect have been notified of this update. We encourage members to finish out existing projects with experts they have located through the Expert Connect service and if needed, continue relationships for future projects they may have.

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Dear Expert Connect Service Providers,

In March of 2009, the newly formed Ancestry.com Expert Connect team mailed hundreds of invitations to outstanding providers of genealogical services like you, with a message to come join a new marketplace called Expert Connect.  Since that time, thousands of people with a gift for research and a desire to make some money have signed up as independent professionals.  Expert Connect has been a great place to engage clients, pick the work you like to do, and have all financial transactions handled for you.

Though this service has been a positive experience for many of you, Ancestry.com has decided to focus on other business priorities. As of March 18, 2011, Expert Connect will no longer be a service that Ancestry.com will offer to its members.  New project postings, bidding and awards will be discontinued February 3, 2011.

We expect that many of you may still be working on current projects with clients that have come through the Expert Connect service.  We fully encourage you to finish out these projects over the coming months, and if needed, continue relationships with the clients you have made connections with along the way.

As some of your research projects may take longer to complete than March 18, 2011, please use the Message Board to exchange direct contact information with your clients.  Make arrangements to do your remaining projects off of Expert Connect, directly with your clients.  You will, of course, also need to arrange an agreeable payment method directly with your clients.  Then, use the ‘Modify Terms’ tab to cancel your project on the Expert Connect system.

To prevent engaging in new projects that will also take you past the March 18, 2011 date, do not post new projects, or bid on any projects as of Feb 3, 2011.

We thank you for your involvement in Expert Connect and for sharing your expertise with Ancestry.com customers.

Disclosure: please see Disclosure Statements for more information on my material connection with Ancestry.com and other genealogy vendors.

©2011, copyright Thomas MacEntee

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